Frequently asked questions
Find your your answers
You will find all the answers to the most common questions about our yachts, charters & services all in one place.
WHAT INFOS DO I NEED TO GIVE TO ENQUIRE ABOUT A CHARTER?
As much as possible, number of people in your group. Budget available, date, event and preferred boat type, if any.
IS THERE MUSIC ONBOARD?
Yes ! All our yatchs are fitted with top of the range sound systems which have Bluetooth, USB & AUX connectivity. So you can create your playlist before the charter starts.
CAN WE BRING OUR OWN FOOD AND DRINK ONBOARD?
Yes, it's possible to bring your own food & drink on many of our boats, though please always inform us in advance.
ARE THERE UNLIMITED DRINKS ONBOARD?
WHAT DO WE DO IF THERE ARE MORE THAN 12 PEOPLE IN OUR GROUP?
All our boats are strictly licensed, in Spain the legislation only allow a 12 people maximum on board.
You can hire another boat to tandem your chosen vessel, allowing for the extra guests.
IS IT POSSIBLE TO MAKE A LAST MINUTE BOOKING?
We can sometimes accommodate last-minute bookings.
Please call +34 672 553 236 or use our WhatsApp link for availability & details.
HOW IS FUEL CALCULATED?
We can estimate the fuel costs for you based on set routes we have done before or each boat is set with engine running time meters that can tell us the exact calculations.
HOW DO I PAY?
Once we’ve figured out the details of your booking you’ll need to pay a deposit to secure your dates and boat.
The deposit can be paid via bank transfer, cash or credit card.
The remaining balance of the charter, along with fuel and any extras is to be paid in cash or card on the morning before your charter sets off.
DO YOU ACCEPT CREDIT CARD?
Yes, we accept all cards except AMEX. Also a 2.75% fee applies.
ARE KIDS ALLOWED ONBOARD?
Yes. Children find the experience exhilarating and great fun.
Furthermore all our vessels come fully equipped with children’s life jackets.
For young children we do recommend that they are supervised one to one by an adult.
CAN THE BOAT PICK US UP FROM A DIFFERENT LOCATION?
Yes, however it is sometimes not time or cost effective to relocate a boat from its mooring.
Circumstances are different for each vessel, we recommend you to ask in advance.
WHAT IF ITS BAD WEATHER AND OUR CHARTER CANT GO AHEAD?
In case of unlikely event like this, we will try to reschedule the day at your convenience and If this is impossible you will be given a refund.
